Shipping Policy

Thank you for visiting and shopping at www.bugstuffvw.com The following are the terms and conditions that constitute our Shipping Policy.

We ship to:

Alaska, Hawaii, Puerto Rico, Virgin Islands, APO/FPO, & US Territories

For orders to Hawaii, Alaska, APO/FPO, Puerto Rico and other US territories, we will provide you with your shipping options and the costs via phone. The shipping costs for these orders are billed at the time of shipping.

 If a specific carrier is required due to your address please note that at checkout.


International Shipping Policy

We currently do not ship outside the United States.

Customs, Duties, and Taxes
BugstuffOnline.com is not responsible for any customs, duties, or taxes applied to your order. These charges are the customer’s responsibility.

Damages

bugstuffvw.com is not liable for any products damaged or lost during shipping. If your order arrives damaged, please contact the shipping carrier to file a claim.

Be sure to save all packaging materials and damaged goods when filing a claim.


Return & Refund Policy

Thank you for shopping at www.bugstuffvw.com. If you are not completely satisfied with your purchase, we’re here to help.

Returns

You must contact Bugstuff to verify the item can be returned at Bugstuffvw@Gmail.Com.
Once we authorize your return request, we will give you an RMA (Return Merchandise Authorization Number) confirmation number.
Do not ship your return to us until you have an RMA confirmation number.

Returns or discrepancies must be accompanied by an invoice within 15 days of purchase for an exchange or store credit.

Warranty Disclaimer

The seller expressly disclaims all warranties—express or implied, including warranties of merchantability or fitness for a particular purpose.
We do not authorize anyone to assume liability on our behalf.

Refunds

  • No cash refunds.

  • In-store credit only.

Return Shipping

  • You are responsible for paying your own return shipping costs.

  • Shipping costs are nonrefundable.


Contact Us

You must contact Bugstuff to verify the item can be returned at bugstuffvw@gmail.com.

Once we authorize your return request, we will give you an RMA (Return Merchandise Authorization Number) confirmation number.
Do not ship your return to us until you have an RMA confirmation number.

Returns or discrepancies must be accompanied by an invoice within 15 days of purchase for an exchange or store credit.